Hi,
I subscribed Koodo internet and activation date is today. But after hooking up the modem, the “DS” keep flashing and no connection is established.
What shall I do?
Thanks
Hi there,
Have you tried resetting the modem? Follow the steps here
https://www.koodomobile.com/en/help/how-to-reset-your-modem-and-your-router
if that doesn’t work you may have to schedule a call back with a rep to make sure the service was activated as sometimes there may be a delay. I hope this helps 🙂👍
Yes. I have tried resetting. But still does not work. How to schedule a call back?
Yes. I have tried resetting. But still does not work. How to schedule a call back?
Dang in that case you can setup a call back through your Koodo self serve account or through the chat bot on the Koodo.com website 👍
You can schedule a callback via koodo assist
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