A little frustrated, trying to contact koodo self server (only call back is possible) so now I'm forced to have my roaming option on on my sim card under settings just to hopefully see what's going on.
I was reviewing my bill and noticed that almost every single day koodos usage portion was marking a roaming charge on my end. I have had my roaming off, my mobile data off. I have not received or made any calls. I have not sent any msgs. I'm extremely annoyed.
Koodo assist says no minutes or msgs sent so far, well yeah but your online usage tracker has me down for 15 minutes every single day. What's the use of having "roaming" off if I'm going to be charged anyway. I'm thinking to fully take out my sim now because I'm lost.
And it's all under minutes btw, nothing in msgs or data (one sms received from koodos automated offers one). I've made no damn calls.
Like what am I supposed to do. Now I'm waiting for a call back with my roaming turned on to see what the heck is going on.
And this is what assist says
Here's my bills page