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Where's the logout function on the Koodo self-serve website?

  • 28 September 2018
  • 4 replies
  • 464 views

I found an old thread (2 years ago) with this same issue. The solution was go click on self-serve and I would see a logout option. There is no logout option that I can find, even when I click the self-serve option. Help!
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Best answer by Dinh 28 September 2018, 22:56

I am using the online version using my laptop. I don't see the above menu when I am logged in.

In a desktop, when you click on selfserve, a dropdown should show up with the logout (as in the screenshot below), I am using firefox on windows 7, btw. I would suggest you try the incognito mode and see if that help anything.

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4 replies

Userlevel 7
Badge +4
@MargB: Are you using the mobile or desktop version?
For the mobile version, when you click the 3 dash sign on top right, the option would show up. Similarly, the Desktop would show when you click on Selfserve

I am using the online version using my laptop. I don't see the above menu when I am logged in.
Userlevel 7
Badge +4
I am using the online version using my laptop. I don't see the above menu when I am logged in.

In a desktop, when you click on selfserve, a dropdown should show up with the logout (as in the screenshot below), I am using firefox on windows 7, btw. I would suggest you try the incognito mode and see if that help anything.

Thank you. I see it now.