Best answer by Mats
This is messed up. I can use my credentials to create a community account, but I can't log into my self-serve account because " this account has already been linked to another email address". It doesn't make sense! How do I solve this problem.
This error happens when a user tries to create a self serve account on their own. A self serve account needs to be created by going through the link in the activation email that Koodo sent to you.
You need to contact Koodo to fix this error using the ways Dinh gave you. View original