Helloo! I have been using Koodo for the past two years and over now.. I recently moved to Norway and was out of Canada travelling past two months. Also, I bought my current phone from Koodo with the tab payments coming out every month. I have been trying to get in touch with a Customer Service Rep for the past few weeks and also sent an email for which I'm still waiting to be responded.. On Koodo self serve, I approved to pay the rest of the balance in full along with my next billing. However, as my phone is currently locked (Correct me if I'm wrong!), I'm unable to use my Norwegian SIM card that I bought a month ago. My first question is Is there a way to pay my tab balance in full prior to my billing cycle so I don't have to wait another two weeks?! Secondly, If not, Will my phone be unlocked automatically once the payment goes through next billing cycle OR should I contact the CSR?! Thirdly, Can I temporarily deactivate my number until say a year and a half and reactivate it after?! Just cuz, I'd like to keep my current Canadian number and be able to use it when I'm back to Canada. Fourthly, how can I stop my monthly payments so that I don't pay for the minutes unused?! Lastly, sorry to bombard you with questions! Thank you!