How long does it supposed to take for the referral bonus to appear on the bill? For me it’s been 3 months, I have called a few times but they just say that I have to wait!
This really doesn’t make sense. If Koodo wants to apply the credit after 4-5 month, they MUST put that on the add. Instead of saying “$5 off your first 5 bills” they must say “$5 off starting the 4th bill”.
I am new to Koodo, and will definitely change my carrier soon. They probably have put that somewhere in the terms and conditions, but this is absolutely not right to give wrong and misleading information on the ad like that. So if you are joining Koodo for their referral bonus, keep this in mind.
Best answer by Goran
Not that long. I think it’s by the 2nd bill at the latest. I had a referral bonus misse din being applied recently. Just send a private message to Koodo via FB Messenger of DM via Twitter. Include your number, and the person referred or referree as well. They will correct it.