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please help i have no service


I was wondering if the phone towers are not working cause every since the bad storm yesterday and lastnight my phone has not been working....it has a circle with a line across in it up where the lines would be for the service...

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Userlevel 7
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Where do you live, Donna? Have you tried rebooting your phone, and then see if Koodo or Telus comes up in your list of carriers?
Are you past due on your bill? Have you verified that your cellular data is turned on ? Need a bit more info, approx location (City/province) and phone model to provide more assistance.
i am in New Brunswick and i just found out that other people have no cell service either. I think it is cause of we got hit by hurrican Arthur bad...but thank yu
Userlevel 7
Badge +4
Donna Dow wrote:

i am in New Brunswick and i just found out that other people have no cell service either. I think...

Aww, sorry to hear that. Hope there was no other damage!
It is definitely possible that there is a cellular outage from the storm, If you have any means of contacting Koodo support to verify I would recommend doing that.

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