Koodo Community

my cracked screen I'm going to have to say I cracked my screen crack sealant I cracked my screen cracked awful customer service will be canceling my business with Google

  • 3 August 2019
  • 9 replies
  • 94 views

I need I need to get my screen fixed and I want to know how

9 replies

Userlevel 7
Badge +4
Well, you have the option to have it taken to google for a repair but judging from your title you are not satisfied with that route. You'll have to look at third party repair shops and shop around for a quote to replace a screen for your phone. Which phone do you have?
I would I would like to talk to a human
Userlevel 7
Badge +4
Am I a joke to you?
I have I have a Samsung Galaxy A50
Sorry sorry didn't see your reply
Userlevel 7
Badge +4
Ok I'm confused now. May I ask why you mentioned cancelling business with google if you have a Samsung phone? Did you contact anyone at Koodo or Samsung for a repair?
Am I a joke to you?
No
I am I am having troubles contacting kudo is there a way that you could help me
Userlevel 7
Badge +4
Cracked screen is physical damage and they won't fix it under warranty.
You have to pay for fixing it.
Bring it to one of Koodo store and ask them how much it will cost you to fix it.
Also, you can go to ldome ocal repair shops and get estimate. Choose one you think give you the best deal and have good reputation.
Or, (I don't know how old is your phone, but ) it might be almost same price to buy a new phone.

Reply