Hi: I posted this question already, but the problem persists. I have a replacement phone from Koodo, because the first one they gave me stopped working 13 months after I got it. I now have a Nokia Lumia 520. When I try to recover my voice messages, the phone allows me to go to voice messages and as soon as I have that screen, the visual display disappears, but the audio continues. This makes it difficult to guess where the keypad is located and enter my password. The phone did not come with an instructional manual and Koodo customer service has not helped at all. I downloaded the manual, but the manual does not address my problem. HELP! My mailbox is full.
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