Koodo Community

email address for self serve

  • 4 January 2018
  • 2 replies

I cannot log in to Self Serve. Email does not work, password does not work. Don't know my account number. Cannot log in to Self Serve to find my account number because my password does not work. PLEASE HELP ME.  I am in Etobicoke. I have a Windows phone. 

2 replies

Userlevel 7
Badge +4
If you're on postpaid you can use the forgot my email tool here: https://www.koodomobile.com/my-account/profile/forgot_email If that doesn't work for you then you'll have to contact Koodo. You can send them a message via Facebook.
Userlevel 7
Badge +4
Have you been able to log in successfully to Self serve in the past?