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Change your plan when ever


I like how Koodo lets you change your plan when ever you fell like it

6 replies

Userlevel 7
Badge +4
Just to remind you, you can change your plan at any time, but you're only allowed one change a month(billing cycle) through self serve. you can change it again with Customer Service but there will be a Charge of $10.
Userlevel 6
To be clear, you have one chance to change it online on self serve, two chances on a koodo shop but you need to wait 14 days in between. If you call in, they charge you $10.
Userlevel 6
BTW, if you choose a plan higher than your current plan, you will have to pay extra for proration.
Userlevel 7
Erwin wrote:

BTW, if you choose a plan higher than your current plan, you will have to pay extra for proration.

Actually you're not really paying extra, you're paying for what you're using but your bill will just APPEAR higher than average. Also, Erwin, there's an edit button if you need to add more information to a post.
this is great stuff, good to know.... Thanks for the clarification guys!
PZABOY wrote:

this is great stuff, good to know.... Thanks for the clarification guys!

Np

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