Koodo Community


cant receive and send picutres even though it is included in my plan

hi i got the city koodo plan and it comes with unlimited text and picture and i talked to koodo and they told me that i have to turn on my data to be able to receive and send pictures. i turn on my data and it still would not work. so can someone plz let me know how i can receive and sent pictures through text because i have that option in my plan and i would like to be able to use it.

4 replies

Userlevel 7
Go into your phones mobile network settings and make sure data is enabled on your phone
Userlevel 5
Do you have data blocked on your account itself?
i may have it blocked i already turned data on got nothing
it worked thanks