Recently joined Koodo's prepaid network on the 31rst of august, Had the store clerk insert the sim card for me then close the phone up and place the case I had bought on it. Set up everything online as I was suppose to and it keeps telling me to sign into the network when I am not attached to WiFi but when I do it says the page " timed out" and will not load. Even tried clicking the settings " Use network as is " and it attaches for a minute then once again tells me to sign into the network.
I have tried restarting the phone, setting it to airplane mode for a few minutes, going into the settings and checking the mobile network settings and clicking Koodo in the Network operators list and it does not seem to want to co operate with me. I am becoming quite fustrated with it and looking for some help.
The phone model is a refurbished windows Nexus 5.
Thank you for any help.