Koodo Community

Wireless Home Phone: Where do I give the number I want to port in?

  • 23 January 2018
  • 5 replies
  • 64 views

Userlevel 1
During the initial sign up I had to give my full name, phone number, and email address. Is that phone number the one that can be ported or do I give the number after I receive the package?

The reason I'm asking is during the sign up I want to give my cell phone number, which I don't want to port in (I'm assuming this is the contact number?). I want to port in my landline.

5 replies

Userlevel 7
Badge +4
I think you would need to port in the number afterwards when the account has been created.
Userlevel 1
So it's not the number I give during signing up that has to necessarily be ported.
Userlevel 7
Badge +4
So it's not the number I give during signing up that has to necessarily be ported.Correct. You can port later.
Userlevel 1
Thanks all!
Userlevel 7
Badge +4
FYI, when you submit the port request, you will be asked for an alternate contact number. This number is how koodo will try to contact you if there is a problem with porting. It should NOT be the same number you are porting. That may seem obvious, but it happens often enough that it needs saying.

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