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Wireless Home Phone Call Quality

  • 25 March 2020
  • 5 replies
  • 176 views

I just got the Koodo wireless home phone. When I make calls I can hear perfectly, but the person on the other end can barely hear me. It’s very quiet and choppy. The wireless device is up on the 3rd floor near a window and shows perfect reception. I’m using a brand new set of cordless phones. Is there anything I can do to fix this?

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Best answer by Allan M 26 March 2020, 00:08

Is the problem only with one person or with everyone you call?

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Userlevel 7
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Is the problem only with one person or with everyone you call?

Userlevel 7
Badge +4

Does this happen with multiple numbers you call? Or only specific numbers?

I am curious how clear wireless home phone is.  I had switched to VoIP for about a month thru different set up & when I said Hello - there was a delay & had to say it again so person on other end could hear me.  Even though we were saving about $20 a month - we ended up going back to Telus landline.

Just wondering if Koodo is the same?  Why are the charges for long distance not included? I do not call out of Canada so the prices shouldn’t be too bad, I’m guessing.

Userlevel 7
Badge +4

I am curious how clear wireless home phone is.  I had switched to VoIP for about a month thru different set up & when I said Hello - there was a delay & had to say it again so person on other end could hear me.  Even though we were saving about $20 a month - we ended up going back to Telus landline.

Just wondering if Koodo is the same?  Why are the charges for long distance not included? I do not call out of Canada so the prices shouldn’t be too bad, I’m guessing.

It depends on where you are residing. As the WHP uses Koodo/Telus cellular network, its calling quality depends on the cellular reception in your area. If you are having no issue with Koodo at your home then the WHP should not be an issue. 

I get quite good reception with Koodo even though we are rural - so maybe this might be worth a try!  Thank you Dinh for your response!

 

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