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Signal has disappeared on koodo hub


After having my Koodo hub for 3 years in the same spot it suddenly no longer has signal.  
Any idea how to fix this…..

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Best answer by MilkyWay 9 June 2021, 18:21

After having my Koodo hub for 3 years in the same spot it suddenly no longer has signal.  
Any idea how to fix this…..

Did you reset the phone hub? 

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Userlevel 7
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After having my Koodo hub for 3 years in the same spot it suddenly no longer has signal.  
Any idea how to fix this…..

Did you reset the phone hub? 

Userlevel 7
Badge +4

In case you need it, you can find the user guide on this page: https://www.koodomobile.com/en/help/101-koodo-wireless-home-phone 

Also, you can try to move the hub in a different place and test. 

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