I received my new Koodo home phone solution and ported over my home phone number last Monday - 5 business days ago. I can dial out on the solution, and do see the correct phone number. When I try to dial in, I get a message phone number is no longer in service. This message started on Thursday. Obviously distressing as no one can reach us.
I have tried, shutting down unit, removing sim card, and reinstalling, but no resolution. I went to change number on self serve and it suggests going to a check status tool that I can not find. Reviewing this self-serve site, other people can not find this tool either.
Anyone have any suggestions on how to resolve this. Should I be calling Bell ?