I converted my bell land line to the Koodo home phone several months ago. It was working great until the last month. I can call out ( sometimes) but no one is able to call in. The phone will ring at home and then stop. The one calling is hearing the ring tone and then a drop call or busy tone. I have enough service ( green 3-4 bars) and I have turned it off and back on. I have children at home that do not have cell phones and I sometimes need to talk to them. Why I had a landline in the first place, but then switched to the Koodo home phone because of the high costs. I am frustrated with the service I am presently getting. The number is 613-342-6753. Please help. Cindy ( cell number is 613-246-3403)
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