We are having issues with the power adaptor wire that plugs into the modem. We have had this device for about a year. How do we go about getting a replacement wire?
Best answer by Goran
Hopefully it hasn’t been a year yet. Here you can find how to contact Koodo for a warranty repair/replacement:
https://www.koodomobile.com/en/help/warranty-and-repair-policy
Hopefully it hasn’t been a year yet. Here you can find how to contact Koodo for a warranty repair/replacement:
https://www.koodomobile.com/en/help/warranty-and-repair-policy
If it has been a year, what alternative do I have?
If it has been a year, what alternative do I have?
You will need to contact the manufacturer or look online to see if the cable can be easily replaced
If it has been a year, what alternative do I have?
You will need to contact the manufacturer or look online to see if the cable can be easily replaced
Well… you should still be able to get assistance from Koodo. You'd just have to pay for a replacement power adapter.
If it has been a year, what alternative do I have?
I'd go looking on eBay for a replacement compatible adapter.
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
