Koodo Community
Solved

Issue with home phone not working with fax machine


I have a Brother MFC and I tried to send out a fax to several 1 800 #s and it doesn't send even though I hear the whistling sound from the fax machine. The fax then disconnects and the fax screen says COM error 2001 or 2006. A printout says NG: POOR LINE CONDITION. Is the MFC the problem or my wireless home phone adapter the problem?
icon

Best answer by Allan M 17 January 2019, 18:24

"Texting, data usage or faxing are not included"
https://www.koodomobile.com/help/101-koodo-wireless-home-phone

View original

3 replies

Userlevel 7
Badge +4
"Texting, data usage or faxing are not included"
https://www.koodomobile.com/help/101-koodo-wireless-home-phone
Userlevel 7
Badge +4
Fax over anything other than a conventional land line can be problematic. Even with a VoIP cable connection, it's touch and go because fax applies it's own conversion/compression first. Feeding that signal into VoIP or moble that is expecting voice is largely unsupported.
Userlevel 7
Badge +4
What's a fax?

Reply