Koodo Community

Cannot add International Long Distance Saver to Wire Home Phone Plan

  • 7 September 2019
  • 1 reply

If I add the nternational Long Distance Saver to my Wire Home Phone Plan

get the following message:

Your plan is not eligible to be changed at this time.

I am new to this service.

1 reply

Userlevel 7
Badge +4
That message could be from a restriction for a new account. If you cannot do it yourself in selfserve, you need help from a rep. You could send message to their facebook (https://www.facebook.com/Koodo) or setup a callback through their digital assistant (www.koodo.com/chat). Someone should be able to help you.