Koodo Community

why cant i upgrade my phone online ?

  • 9 April 2021
  • 1 reply

I would like to upgrade my phone but I get a message on the web page that I am unable to do so and to call or go into a store. Going into the store right now is not really an option for me due to covid and I'm a high risk pregnancy so I'm self isolating for my health to not deteriorate 

1 reply

Userlevel 7
Badge +4

So,  can you set up a call back through their assist?

Then ask them why it's preventing you from order online.  They might bs able to help you.