Koodo Community

Webstore called but left no contact number

  • 22 April 2020
  • 1 reply

So I ordered a phone yesterday and the webstore called today and left a message saying they needed to confirm some details to process the order, but they didn’t leave a number to reach them at. When I call customer service, you can’t get through to an agent as it redirects you to an automated message about COVID measures. 

1 reply

Userlevel 7
Badge +4

You might have to wait for them to call you again.

Other ways you can try is to go to their digital assistant www.koodo.com/chat and type “Contact webstore” after entering a working number of yours Or email them koodo.webstore@koodomobile.com