Koodo Community
Question

Web order

  • 24 October 2020
  • 1 reply
  • 43 views

I ordered a new phone, my existing sim doesn't fit so I used the one that came with and my phone number is not connected. I'm done trying to communicate with the bot. I scheduled a call back on my work cell and when it came and I said yes it just rang and rang and rang till it hung up. Are their humans you can speak with or do I have to go to a kiosk in the mall?


1 reply

Userlevel 7
Badge +4

You can activate your SIM card in self serve - seeĀ https://www.koodomobile.com/en/help/koodo-sim-support

Reply