Koodo Community

new phone

  • 22 April 2020
  • 1 reply

Hello, i ordered a new phone, i just recieved it in mail. I am yet to find a case for it and dont wanna use it until i do. I was wondering if i can use my old phone still while i look for a case for a new one?

1 reply

Userlevel 7
Badge +4


Yes, you can continue to use your old phone (and old SIM).

If later you want to use the new phone, you can put the old SIM in the new phone or switch SIM (the new phone should arrive with a newly inactivated SIM) https://www.koodomobile.com/en/help/koodo-sim-support