I ordered a phone from Koodo early October. I contacted Koodo a couple times and I contacted Canada post. It’s been three months. I paid off my previous tab and I am paying for the new phone tab now every month and do not have the new phone. Tried to schedule a call back and the only time they offered was 9:30 pm on Monday but that didn’t work for me and there were no other options. Solution?
Userlevel 7
+4
This is weird as you ordered something almost 3 months ago and haven’t received it. Was there any report back from Canada post?
you mentioned you “ contacted Koodo a couple times”, what did they say in those communication? was there any rep mentioning that they will follow up?
I ordered a phone from Koodo early October. I contacted Koodo a couple times and I contacted Canada post. It’s been three months. I paid off my previous tab and I am paying for the new phone tab now every month and do not have the new phone. Tried to schedule a call back and the only time they offered was 9:30 pm on Monday but that didn’t work for me and there were no other options. Solution?
You can try to send an email to the Web Store at koodo.webstore@koodomobile.com. Otherwise, try to contact a Koodo rep by sending a message on Facebook Messenger or Twitter.
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