Koodo Community
Question

LG Velvet Pre order Visa& Headphone promo

  • 1 August 2020
  • 3 replies
  • 408 views

Is Koodo still doing the promo for the Velvet? It does not seem to be there on the website anymore. LG’s website says the promo is valid until AUG 6th. Other retailers seem to have the same price, and the promo.


3 replies

Userlevel 7
Badge +4

You can check the webstore and see. All information about any promo should be there. If you are a current customer you could also check if there is “personal offer” in your selfserve. 

I requested a callback this morning from a rep about this offer. They said it’s still valid and let them know I am not seeing it in self serve. They said that this offer is available still. I would just like to read the terms and conditions again. Does anyone know if they will be fixing it?

 

This is what I know  after speaking with a rep..

  • Not sure why this promotion has been removed from the Koodo webstore 
  • This promotion is provided and handled by LG (https://lg-promotions.com/velvetpreorder/en-CA)
    • July 16th - August 6th 2020

       

  • Not sure why LG’s Promotional Site does not have Koodo Listed as a Participating Retailer
  • Rep said I should be eligible considering I purchased the phone within the PreOrder period

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