Koodo Community
Question

account log in

  • 8 January 2021
  • 1 reply
  • 29 views

I been trying to log in to my account in my phone. I put my phone number in. It's said my number is invalid. And my email is too. I don't understand what's going on.


1 reply

Userlevel 7
Badge +4

Are you a prepaid or postpaid customer? Did you successfully log into it before? Normally the email should be the one to use. If you forgot the password, you could reset it.

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