Koodo Community

wifi calling not working

  • 27 February 2023
  • 1 reply

I activated wifi calling on my Galaxy s20 when I was out where there is a cellular network. They sent me a code and everything worked fine. Now that I'm back home off grid,it keeps saying I need to be in cellular range to activate for the first time. It's already been activated for the first time. What do I do?

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Userlevel 7
Badge +4

It is an issue with WiFi calling of Android devices on Koodo network. it needs cellular network contact to reactivate after certain time. I guess there was a timer for wifi connection for android.  iPhone, for some reasons, had better wifi calling connection. 

In your case, you would likely have to reactivate again when you have  Koodo signal.