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Prepaid to Postpaid number transfer

  • 11 January 2022
  • 1 reply
  • 21 views

Hi, 

Just received my new phone + sim, I was a prepaid customer with koodo and now I’m a postpaid customer, trying to figure out how to transfer over my prepaid number, but I’m getting an ‘error occured’ message every time I fill out the form to initiate the transfer. Is this because it was a prepaid number? Or is something else wrong? 

 

Thanks!

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Best answer by SteffieD 11 January 2022, 03:23

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1 reply

Nevermind, sorted it out. 

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