Hi. I just got my Sim yesterday and I haven't been receiving text messages (sms) I want to activate whatsapp but can't receive the code sent from whatsapp to my phone through sms. Pls what can I do?
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Have you recently moved from another wireless provider to Koodo?
Have you tried restarting your phone?
I just obtained the new Sim yesterday, initially I got a Fido Sim but due to the plans I canceled the plan and moved to koodo.
I have restarted the phone. Nothing changed
Did you receive a “Welcome to Koodo” SMS confirming your transfer request was completed successfully?
Can you make and receive calls?
Try sending a text to yourself. Does the message go through without error?
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