Koodo Community

no phone or data

  • 14 January 2022
  • 2 replies

I just self set up my i phone 11 , it doesnt let me use my phone or use data . Any ideas?

2 replies

Badge +4

Have you tried restarting your iPhone 11 after inserting the SIM card?

Do you see an error message when you try to make a call?

Hi , yes I did . After searching for a few hours I was able to connect with an agent from Apple support. I soon realized it was because the SIM card sent to me wasn’t set up . I used my old SIM card and problems solved!