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I travelled to Turkey and I have no service since I have arrived.

  • 1 February 2022
  • 2 replies
  • 56 views

Hi All

I travelled to Turkey and I have no service since I have arrived. No data, no call and no sms. I am paying my bills on time. I cant reach koodo customer service. 

Who can help me to solve the issue?

My koodo number is ****446. I got a local phone number *****58 68. Can any koodo customer service rep. call me from this local number pls.

Thanks

Kemal 

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Best answer by Dinh 1 February 2022, 15:15

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2 replies

Userlevel 7
Badge +4

Please don't post your personal information in a public forum. 

Regarding the service, are you a postpaid custom? And did you enable easyroam in selfserve? 

Also, have you tried to reset network settings of the phone when you arrived? 

I activated easy roam and the problem is solved.

Thank you so much

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