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How long does it take to recieve a response via email? You might want to think about changing the time expected to hear a response, has been 24+ hours and I have yet to hear anything from koodo

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Userlevel 7
What's your question? Maybe we can help
Jonathan I wrote:

What's your question? Maybe we can help

When I try paying for my bill via credit card on the selfserve page it redirects me to change my email address. See photo http://i.imgur.com/t4clCFd.png
Userlevel 5
Jonathan I wrote:

What's your question? Maybe we can help

Hey Chad, we are currently receiving a very high volume of email inquiries, however, we are working to get things back to normal. Thank you so much for your patience and understanding! If your question is not account related, you can ask it here. We look forward to assisting you!

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