Koodo Community

Why is my order never shipped out after 10 days already?

  • 5 December 2018
  • 3 replies

Is it normal? or do I need to call them to verify again?

3 replies

Userlevel 1
What is the content of your order? Don't forget weekends. Those days don't count. Most orders are going to take between 5-7 days of handling time because of the holidays... Some phones bring even more wait time because of supplying issues it seems... I'm also waiting for my phone.
Userlevel 7
Badge +4
@QQya Looks like the limited quantity in the colour of the device your orderes was the reason why the order was delayed a couple of days. I see that we have restocked and your order should be under way very soon. Thanks for your patience!
Userlevel 7
Badge +4
Has it been 10 business days?
A few days late does not mean there is an issue. Koodo is just slow as molasses