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Why can't I change my plan to a large tab plan


I'm trying to change my plan to a new large tab plan however; when I go to plans I done see any for large tabs.

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Userlevel 7
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Do you currently have a phone on tab large? 
What plan do you want?
I currently have a phone on tab M ... I have the $60 6Gb plan (old plan)
Userlevel 7
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Tab Large plans require you to have a Tab L. As you have Tab M, these plans are unavailable to you in Self Serve.
So I have to pay off my phone first then I will be able to change my plan?
Userlevel 7
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Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

You need to be qualified for a large Tab first to get the phone on large Tab. It would involve a credit check run on your account.

I would go to a Koodo kiosk or any Koodo-related stores and ask them.
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Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

What plan do you want to switch to? In order to get a tab large plan you need to get a phone on a large tab. Since you have a phone on a medium tab you can get any tab medium plans.
Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

I already have a tab with them why would I need to run another credit check
Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

I'm trying to switch to a plan that allows for a large Tab and it is not allowing me to do so I do not even get those plans as options
Userlevel 7
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Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

You were approved for a medium Tab, now you go for higher Tab (higher loan), they would naturally request a credit check on your account. The reason: they want to know if you can pay back the money.

Whenever you open an account/ renew a phone, carriers will run a credit check on you. You could read it in your credit file. It shows everything.
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Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

The process is the other way around.  You need to upgrade your phone to a Tab L first, then you will need to change to a more expensive Tab L plan.  

FYI, the Tab L plan for 6GB is $104 (excluding tab charges).  Tab L plans are more expensive for the same plan when compared to Tab M and Tab S since the carrying cost of the subsidy is higher


Userlevel 7
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Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

That plan you have is great value! As per Dennis above if you switch to an equivalent plan on Tab L you will be paying $44/mnth more. Are you wanting to purchase another phone? Is that why you are looking at those plans?
Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

Yes I'm trying to get a new phone without having to pay upfront for it
Userlevel 7
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Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

Okay, so go to the phones page, choose the one you want and during the checkout process you will be prompted to select a tab large plan and prompted to pay off your current tab.
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Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

@Risskilya
Take a moment to do the math.  Your plan will be $44/month more and the Tab Charge is $21/month. The Tab M amount is only $15/month.  That's a $50/month difference.

Over a 2 year period you will be paying $1200 more for the exact same plan and a "free phone".
Granted the Tab L amount will drop from your bill but the plan amount will always be $44/month more.
Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

It's ok just changed to a different provider and got what I want
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Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

Pricing and plans are also similar at other carriers too. Again, make sure you do the math to ensure you know what you are paying over a 2 year period
Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

I'm getting 10gb now for $60/mo now so it's all good
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Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

Oh if you can still get that, I'd say go for it.

May I ask which provider still has this promo going on?  I have a couple of friends who wanted to switch to that but missed the promo because they were stuck waiting on hold
Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

Freedom Mobile
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Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

All the best Risskilya! FYI there are few gotchas that you or anyone as a matter of fact should be aware of.

You will pay for incoming calls. You will also pay for data when off their network, your data maybe slowed or simply won't have access. This is because Freedom still has very limited network developed. You can read the details of that plan here:



Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

Wrong plan look at the everywhere Canada 60
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Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

Sure. All the best!
Userlevel 7
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Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

Everywhere 60


Userlevel 7
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Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?


Risskilya wrote:

So I have to pay off my phone first then I will be able to change my plan?

Yes they have away areas. I don't leave my city and when I do I go to areas that are covered and if not I have this included in the plan I also got the note 8 for $0 upfront ... Something that Koodo can't offer. Thanks for all your help.

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