Hi, turning to the community for help as webstore not in until tuesday.
I recently bought a phone from the koodo webstore, no charge upfront, small tab ($240). I want to return it and buy a different phone that is currently on "sale" - moto z play. I have emailed the webstore about returning my phone as it was only a week ago (so still within the 15 day window). But I want to buy the Z-Play while it is on sale - however when I go to buy it I have to agree to pay off my tab balance on my next bill, and it states this is a one-time charge that cannot be reversed.
So if I pay off my tab balance with my week old phone, will I get that money refunded, or applied back to my tab? Or am I "stuck" with a phone because I have paid it all off?
Any help or guidance would be appreciated.