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Trying to pay off my tab


For some reason I can't click on the link to "pay off my tab balance" on self serve. Am I doing something wrong?

6 replies

Userlevel 5
Maybe you can try clearing your cache and cookies from your browser? What browser are you using?
Userlevel 6
JUst a crazy thought....but you are sure you have negative tab. right? 🙂
Oh I'm sure. Just internet explorer. For some reason I always have some kind of trouble with self serve.
Userlevel 7
Badge +4
Alex McAllister wrote:

Oh I'm sure. Just internet explorer. For some reason I always have some kind of trouble with self...

If it's not showing up you need to call Koodo since you are unable to do this in Self Serve
Userlevel 1
Get the same thing here. It's on koodo s end not ours as I have tried it on multi home and work computers. Friends etc.
Userlevel 2
If you wish to pay off the tab and are unable to do so via Self Serve, give Koodo a call. An agent will process this for you.

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