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tab paid but still getting charged

  • 15 December 2018
  • 5 replies
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my tab was paid in full 3 months ago but i am still being charged a tab amount
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Best answer by Dennis 15 December 2018, 18:37

When you download your detailed pdf ebill from self serve, what does it say about your tab status?
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Userlevel 7
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When you download your detailed pdf ebill from self serve, what does it say about your tab status?
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When you are in self serve and you click on Koodo tab what does it say?
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Userlevel 7
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Look at your last 3 pdf ebills. Do you see a tab charge and tab status on each of those bills?
thanks for replies I phoned Koodo and charge was dropped and credit issued thanks