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Tab order was cancelled for no reason

  • 24 March 2021
  • 2 replies
  • 34 views

So I ordered a new tab a week and a half  ago and the order was just approved a few days ago, but when I checked today the order was cancelled without any explanation.

order # HFO29490319

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Best answer by Mihaela Koodo 25 March 2021, 01:23

Hi! It looks like the device you ordered has been discontinued with us and your order got cancelled for this reason! The Tab on your account is now back to $0 so you can place an order for any other device as soon as you canand still be able to take advantage of the promos available! 

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Userlevel 7
Badge +4

I have flagged your post for a Koodo repto have a look at your order 😊

Userlevel 6
Badge +4

Hi! It looks like the device you ordered has been discontinued with us and your order got cancelled for this reason! The Tab on your account is now back to $0 so you can place an order for any other device as soon as you canand still be able to take advantage of the promos available! 

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