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Tab cancellation


Got a phone from Koodo 2 days ago on $150 tab with a $50.gift card. I've used more than 30 minutes of talk time but realized I don't want the service/Koodo so I can't return it. If I call to cancel, how much is my final bill going to be? $150 tab plus the 2 days of using Koodo? What about the.gift card amount, do I need to pay the $50 back as well?

6 replies

I hit me too by mistake. I love this!
Userlevel 2
The.gift card is yours. I don't think it is two days, it is the whole month which I think you paid. I think you just owe $150 + tax.
Userlevel 6
Yeap, you will have to pay back the $150 which is like a loan, plus some of the usage since you went over what they allow for the first 14 days, plus the card which they will check and if you used any amount you will have to pay that back too.
Userlevel 7
If you cancel before 30 days have passed then you'll be charged for the.gift cards. After that point your bill would be around 143.50 + prorated month of usage.
Userlevel 6
James wrote:

The.gift card is yours. I don't think it is two days, it is the whole month which I think you pa...

Nope. They will make you pay for the.gift cards. And rightly so. Otherwise, I'd be buying and returning phones everyday to get a free fifty dollar card.
You CAN return the phone and you will NOT be responsible for the Tab IF you bought the phone directly from Koodo (ie. not from BestBuy, Future Shop etc). Only thing you will be responsible for is the monthly plan. If you had the plan only for 3 days and your plan is $60, all you have to pay is something around $6 ($60/30days*3days) +.gift cards. So, go return the phone before it really is too late. http://help.koodomobile.com/getting-started-with-koodo/before-you-purchase/what-is-your-15-day-money-back-guarantee

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