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Tab Balance Unchanging

  • 17 December 2018
  • 5 replies
  • 132 views

Hi there, my Tab balance has been the same for a month or two now, and I've paid all bills on time. I was under the impression it should go down by fifteen dollars every month?
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Best answer by Bernard Koodo 17 December 2018, 03:32

@zefzol Your tab indeed is dropping every month. If you logged in you would have seen something along the lines of this:

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5 replies

Badge +4
It should drop every month. Go over your PDF bill to make sure it is and everything matches up.
Userlevel 7
Badge +4
@zefzol Your tab indeed is dropping every month. If you logged in you would have seen something along the lines of this:

thank-you I didn't realize I had to actually download the pdf to see that part. appreciate it!
Userlevel 7
Badge +4
@zefzol You don’t have to download the PDF. You can always see your current tab balance under the ‘overview’ page.
Userlevel 7
Badge +4
@zefzol You don’t have to download the PDF. You can always see your current tab balance under the ‘overview’ page.
But you should always download the detailed pdf ebill if you ever have any questions or concerns about yoru bill