Koodo Community
Question

special offer: phone swap

  • 11 September 2019
  • 4 replies
  • 72 views

So I got a special offer to swap my phone with any phones from a list Koodo gave me, but it won't tell me whether or not I have to pay off the remaining tab balance on my current phone. Has anyone done this? Do I have to pay this one off to swap this out for the new one?

4 replies

Userlevel 7
Badge +4
What was the full text? It's not much of an offer if you have to pay off what's left.
Userlevel 7
Badge +4
@Silver Typically tab repayment is required.
Userlevel 7
Badge +4
@Silver Typically tab repayment is required.
So what makes this offer special?
Userlevel 7
Badge +4
@Dennis Well, the OP hasn't given all the details so it's hard to tell. Was it a special plan offer, special discount on a particular phone, what the OP's outstanding tab is etc.

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