Koodo Community

Says "$75.00 Tab waive on your Tab balance" but when I go to purchase phone online it says I will be charged the remaining tab balance on my next bill?

  • 12 August 2019
  • 2 replies

The $75 remaining on my tab isn't being waived when I try to purchase the phone online.

Thank you.

2 replies

Userlevel 7
Badge +4
It’s likely the system. You need to agree to pay off your Tab on next bill. But it will be credit on the next bill.
Take a screenshot of your offer, then if there is no credit/wave for your Tab on next bill, you can contact them to receive Tab wave credit
Userlevel 7
Badge +4
You can see @Silvia Koodo 's reply here as confimation