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Really high account balance out of no where?


I am really confused right now i have two plans on my account and this is my second bill, my first line is on the $29 plan and the other is $29 plan + 5 (medium tab fee). my bill hasn't come yet but my account balance is almost $240. I paid my last bill of 71 dollars. Has this happened before is anyone in same position as me, this is almost 4 months of billing at once. I havn't used any data or went over any limits. what wrong. Also i didnt pay off any tabs, im a a new customer. And this is a month after i got the phones, i paid my first bill 3-5 days after i got the plans.

6 replies

You will need to wait for the bill to come out to see why it's that high.
KaneSlavik wrote:

You will need to wait for the bill to come out to see why it's that high.

Its crazy no, could one person do something to get it that high. My question is has this happened to anyone.
KaneSlavik wrote:

You will need to wait for the bill to come out to see why it's that high.

Additional usage is always a possibility.
KaneSlavik wrote:

You will need to wait for the bill to come out to see why it's that high.

Could koodo have made a mistake is it common
Userlevel 7
KaneSlavik wrote:

You will need to wait for the bill to come out to see why it's that high.

It's happened before but it's just as possible that one of the lines over used their plan. Wait until the e-bill is released and go to page 3 and you can see the detailed charges
just added a second phone to my account and all of a sudden i have a bill for 300.00 and my first phone was paid up to date any suggestions?

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