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question about phone upgrade, existing Koodo customer


Hi, I'm an existing Koodo customer, using an old tab plan ($50 a month), which is contributing 15% of bill to tab. Currently positive, and I'm gonna use it all for the upfront phone payment.

After the phone upgrade, can I keep the 15% monthly tab contribution? I'm not intending to change my plan. For example, new phone will add $15 to the bill as tab contribution, do I still get the 15%? 

Thanks!

6 replies

Userlevel 7
Badge +4
No you will lose the contribution as your getting a new tab. You will pay your tab fee plus monthly bill
Chadwick wrote:

No you will lose the contribution as your getting a new tab. You will pay your tab fee plus month...

What does it mean "getting a new tab"? 
Userlevel 7
Badge +4
Chadwick wrote:

No you will lose the contribution as your getting a new tab. You will pay your tab fee plus month...

Koodo made changes to the tab structure a while back. Getting rid of Koodo contributions all together. When you upgrade to a new phone, your put on the new tab structure which is just basically an interest free loan. But if u want to keep your contributions, buy a phone outright else and bring it to Koodo. http://help.koodomobile.com/getting-s...
Userlevel 7
Badge +4
No.  
Once you used your positive tab and upgrade your phone on the new tab means you will enter the new tab system
And you are no longer receive any contribution from Koodo.
Mayumi wrote:

No.  
Once you used your positive tab and upgrade your phone on the new tab means you will e...

ok, thx! 
Userlevel 7
Badge +4
Mayumi wrote:

No.  
Once you used your positive tab and upgrade your phone on the new tab means you will e...

No worries. If you have any other questions, there's lots of people to help around here 🙂

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