Koodo Community
Community
Solved

price match phone bought less than 30 days ago?

  • 21 November 2020
  • 4 replies
  • 107 views
Z

Hi! I bought a samsung galaxy s20 fe 5g last November 2 with upfront $158, $33 monthly tab charge and tab bonus then I found out they changed the price  with $0 upfront and $25 monthly tab charge now. Is there any chance that Koodo can change my monthly tab charge and refund the $158? 

Thank you!

icon

Best answer by Dennis 21 November 2020, 05:11

If you purchased from the webstore you have 30 days to return your phone/price protection.  If you purchased in store it is only 15 days

 

https://www.koodomobile.com/en/help/returning-or-exchanging-your-koodo-phone

View original

4 replies

G
Userlevel 7
Badge +4

Worth a shot. I can't Remeber if it's 14 or 30 days but send a private message to Koodo via Facebook messenger or dm via Twitter to see if they will.

D
Userlevel 7
Badge +4

If you purchased from the webstore you have 30 days to return your phone/price protection.  If you purchased in store it is only 15 days

 

https://www.koodomobile.com/en/help/returning-or-exchanging-your-koodo-phone

Mobile Masters are not Koodo Employees. Our opinions are our own. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949 https://community.koodomobile.com/plans-add-ons-66722/no-tab-way-more-expensive-7799356 https://community.koodomobile.com/android-81490/why-koodo-is-charging-more-than-retail-price-for-pixel-4a-7799851?postid=19864392#post19864392
Z

Thank you! I will do that☺

Z

Hi! So no chance to get any refund or change the monthly tab charge?

Thank you!

Reply


Koodo Community