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price match phone bought less than 30 days ago?

  • 21 November 2020
  • 4 replies
  • 57 views

Hi! I bought a samsung galaxy s20 fe 5g last November 2 with upfront $158, $33 monthly tab charge and tab bonus then I found out they changed the price  with $0 upfront and $25 monthly tab charge now. Is there any chance that Koodo can change my monthly tab charge and refund the $158? 

Thank you!

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Best answer by Dennis 21 November 2020, 05:11

If you purchased from the webstore you have 30 days to return your phone/price protection.  If you purchased in store it is only 15 days

 

https://www.koodomobile.com/en/help/returning-or-exchanging-your-koodo-phone

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4 replies

Userlevel 7
Badge +4

Worth a shot. I can't Remeber if it's 14 or 30 days but send a private message to Koodo via Facebook messenger or dm via Twitter to see if they will.

Thank you! I will do that☺

Userlevel 7
Badge +4

If you purchased from the webstore you have 30 days to return your phone/price protection.  If you purchased in store it is only 15 days

 

https://www.koodomobile.com/en/help/returning-or-exchanging-your-koodo-phone

Hi! So no chance to get any refund or change the monthly tab charge?

Thank you!

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