Koodo Community

phone insurance

  • 26 April 2021
  • 3 replies
  • 54 views

I busted my phone so and i cant log into my self care acc. With my old phone. Im looking for the phone number for the insurance company seeing astho people cant call koodo. Leave us in a jam koodo does


3 replies

Userlevel 7
Badge +4

Not sure what you expect Koodo to do for contact if your phone is totally broken?

https://www.koodomobile.com/en/help/koodo-phone-protection-plan

There is the info you can find for contacting the company that handles service requests through the protection plan.

Userlevel 7
Badge +4

I busted my phone so and i cant log into my self care acc. With my old phone. Im looking for the phone number for the insurance company seeing astho people cant call koodo. Leave us in a jam koodo does

If you signed up for the Koodo Protection Plan, you can make a service request by clicking the link below. You can also call them at 1-844-574-1839. https://www.phoneclaim.com/koodo/

Userlevel 7
Badge +4

I assume you're referring to the Koodo Protection Plan.  Their website and number can be found below.

https://www.phoneclaim.com/koodo/

1-844-574-1839

 

And if you got an iPhone that would be handled through Apple of course.

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