Koodo Community
Question

Personal information on home page (not mine)

  • 28 June 2015
  • 3 replies
  • 25 views

Userlevel 3
When I go to Koodo's home page it displays the name, number, and tab amount of someone I don't know. There is an option to modify account information, but fortunately requires a login and password at that point. Is this happening to anyone else? I don't think it's appropriate to tell me the tab amount of someone else and it makes me a little worried someone else has my info.

3 replies

Userlevel 7
Badge +4
I'll pass this along to Koodo so they are aware of the situation.
Userlevel 7
Badge +4
Saturday Night is often when system maintenance happens. There apparently is a lot of work happening on the site with all the plan changes mid-April, but now we're 2 months into it. That could well be some dummy data pumped into the site to do some testing. It might be a whole lot better if they just shut down entirely with an "under construction, please call again tomorrow morning".
Userlevel 3
Hello Moonmack, 

This is an unusual situation and we'd like to look into it. Please send us an email at this secured link http://koo.do/11eMLdy choosing Social Media as a category and we will get back to you.  

Many thanks!

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